Computing Updates - September 2014

Information about hacking & phishing attempts, policies posted online, EECS email accounts, and an A/V tip

Hacking & phishing

A number of SEAS users have had their emails hacked, which has caused serious disruption to other users. The emails were hacked when the user responded to what appeared to be legitimate emails by clicking on phishing links. These links led users to malicious websites which either infected their computers with viruses or looked like legitimate websites asking them to enter their username and password. Please note that going forward SEAS will NEVER ask you to click on a link, but instead will ask you to cut and paste links in emails to reset passwords. We have asked HUIT to do the same. No legitimate IT professional will ever ask you for your password, and you should always verify the URL (in the address bar of your browser) before entering any log-in information. If you have any questions about any emails you have received, please email help@seas.harvard.edu or call 617-496-9050.

New policies page on SEAS website

How policies are posted on the SEAS website has changed in order to ensure all policies are found in one place while also restricting access to the few which are not intended to be shared publicly. Instructions on posting policies to the website will be available in the near future.

EECS email accounts

We are in the process of collecting all relevant information in order to transition EECS email services to g.harvard.edu (Google) in mid-to-late October.

Tip from SEAS A/V Services

If a remote control, laser pointer, or similar device taking multiple AA or AAA batteries stops working, try switching the battery positions. Individual receptacles may drain batteries at different rates. The position swap could provide a few more uses and allow you time to install fresh batteries.