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Support

UNIVERSITY OFFICE HOURS FOR COHORT 3
Join to get live help from the B2P Team! Further details are listed in the Office Hours Guidelines. Please use the chat function to share your question upon joining the session.

  • February:  Tues & Thurs from 10:00 - 11:00am            Click here to join

SEAS FINANCIAL OPERATIONS BROWN BAG SESSIONS
The SEAS Financial Operations team will be offering bi-weekly informational Brown Bag Sessions on Tuesdays from 2:00 - 3:00 pm

 

SUPPORT FOR HARVARD USERS
Accounts Payable and eProcurement Customer Service
ap_customerservice@harvard.edu
(617) 495-8500 option 1

Contract Management

buytopay_procurement@harvard.edu  

Non-Employee Reimbursements (NR)

fad_travelmgr@harvard.edu 

(617) 495-8500 option 2

Office of Treasury Management (Wire Transfers)

otm_wiretransferinquiry@harvard.edu 

otm.finance.harvard.edu/pages/cash-management

Sourcing

buytopay_procurement@harvard.edu  

Supplier Portal

ap_supplieronboarding@harvard.edu 

(617) 495-8500 option 3   

SUPPORT FOR SUPPLIERS
Jaggaer Supplier Network: for assistance with logging into the portal, adding attachments, browser errors, or technical problems
https://www.jaggaer.com/service-support/supplier-support/
(800) 233-1121